January 18 2017

Excellence in Service: Always Doing the Right Thing


Tom Feeney, Safelite® President and CEO
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Safelite Spirit

At Safelite AutoGlass, we look for technicians with a service mind-set and the courage to always do the right thing.

Technician Daniel M. is a perfect example. We recently received this letter from Melissa M. in St. Louis:

“My father was home with my son at our home as the windshield was being replaced. My dad collapsed...

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January 03 2017

Safelite AutoGlass: We’ve been graded A players!


Melina Metzger, Public Relations Manager
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The A Player

Each of 13,000 employees are Safelite AutoGlass are talented people. And they’re the reason Safelite continues to succeed. So much so that other business leaders are taking notice. That includes Rick Crossland, author of the newly released book, The “A” Player.

Businesses filled with “A” players are not only more profitable and able to share in that prosperity, but those employees are happier and lead more purpose-filled lives as well. “The “A” Player is intended to teach people the required steps to achieve and sustain “A” player performance and lead the charge in creating remarkable steps both personally and professionally.

In the book, released January 2017, Crossland opens with the story of Safelite AutoGlass’s journey to become People Powered, Customer Driven...

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