December 18 2014

Customer Service Hero: Jeff Nowak, District Manager, Seattle


Steve Miggo, Safelite Senior Vice President of Operations
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Jeff Nowak

Every year, we are excited to honor the winners of our Everyday Heroes Award who – thanks to their commitment to customer service – are the “heroes” of our business.

Today, we recognize Jeff Nowak, a district manager in Seattle, who has been with the company for 10 years. Here’s why he was named an Everyday Hero…

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December 16 2014

Customer Service Hero: Don Overbaugh, District Manager, Charlotte, N.C,


Renee Cacchillo, Safelite Vice President of Customer & Brand Strategy
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DonOverbaugh

An Everyday Hero can influence customer service from behind the scenes. One such case is our District Manager in Charlotte, N.C., Don Overbaugh.

As Safelite started rolling out its People Powered, Customer Driven messages throughout the company, we relied on regional and market leaders to share the vision. One of the styles Safelite needs in its leaders is someone who can be visionary...

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