Safelite AutoGlass Finds the Extra Ways to Delight Customers with Febreze Car Vent Clips
Guest Post by Kerry Hurff, AVP Customer and Brand Insights
We’re always looking ways to delight customers of Safelite AutoGlass and build our word-of-mouth. That’s why beginning July 14, 2014, Safelite AutoGlass partnered with Procter & Gamble to provide our customers with Febreze car vent clips (Linen & Sky Scented) and a $.50 off coupon for their next Febreze car vent clip purchase upon completing the auto glass repair or replacement service.
At Safelite AutoGlass, we know that customers expect a safe, quality installation, which we deliver each and every time. But, what they don’t expect is the extra step we take in caring for their car – and that is something we believe will bring us customer referrals and increase brand loyalty.
At Safelite, we believe a culture of service extends to the communities where we live and work. In fact we’ve recently earned the Benefactor of the Year in Columbus Business First’s 2014 Annual Corporate Caring Awards program, which recognizes companies that are dedicating their resources to a variety of nonprofit organizations.
Last week, I shared our 1-2-3 philosophy, and today, I sheltering the people of central Ohio.
Last year, 9,000 of our neighbors faced disaster in the form of a housing crisis. Safelite is helping provide temporary solutions through shelters and long-term solutions through affordable housing.