There are people you feel like you can count on every time, and Josh Lanich, a Safelite AutoGlass technician in DuBois, Penn., is one of them. His long-term consistency and positive attitude make him an Everyday Hero and has earned him an international Exceptional Customer Service Award.
Store Leader Sandy Swackhammer said, “I never have to worry when Josh walks out the door. He takes every job seriously and makes sure customers are happy.” The evidence is in his customers’ feedback.
Customers would agree that he deserves to be recognized, and comments like these reflect Josh’s dedication to top notch service...
At Safelite, we believe in doing the right thing… always. At work. At home. When we’re needed.
And Jimmy K., a tech in Philadelphia, came across a day when he was truly needed.
He was working on a customer’s back glass when he heard someone yelling for help.