Archive



November 2016

• Showing Our Safelite Spirit When It Matters Most

• A little mannequin video fun… at Safelite AutoGlass

• Excellence in Service: Caring Hearts Build Connections

• Safelite AutoGlass Celebrates “Best Places to Work” Honors

• This Month’s Top CX Headlines: November 2016


October 2016

• Safelite AutoGlass Featured in Recently Published “Relationship Engine”

• Excellence in Service: Idaho Vehicle Glass Repair Specialist Delights Customer

• Leading Customer Experience Expert Features Safelite AutoGlass in Latest Book

• Excellence in Service: A Glass Company with Heart

• This Week’s Top CX Headlines: Oct. 6, 2016


September 2016

• Excellence in Service: Going Above & Beyond for the Military

• Safelite Congratulates Latest CIO 100 Winners

• Safelite Senior Vice President of People & Leadership Development Natalie Crede Wins Award


August 2016

• Safelite Technician Helps Neighbor in Need


July 2016

• Podcast: CustomerBliss Founder Interviews Safelite CX Leader

• Safelite Wins Two 2016 Supplier Recognition Awards from USAA


June 2016

• Pennsylvania Team Showcases Ability to Turn a Customer’s Day Around

• Safelite AutoGlass Technician Wins 2016 International Competition


May 2016

• Customer Experience Strategy in an Always-On World


April 2016

• A Great Culture Leads to Great Service

• Technology Shapes the Future of the Safelite Customer Experience


March 2016

• Video: Award-Winning Customer Service from Safelite Technician Sergey Shchipskiy

• Video: Award-Winning Customer Service from Safelite’s Contact Center

• Video: Award-Winning Customer Service from Safelite Technician Jose Ortiz

• Video: Award-Winning Customer Service from Safelite Technician Chris Lindsey

• Video: Award-Winning Customer Service from Safelite Logan, Utah Team


February 2016

• Video: Award-Winning Customer Service from Safelite Repair Specialist Michael Graham

• Wall of Fame Profile: Brandon Kulp

• Video: Award-Winning Customer Service from Safelite Manager David Cahill

• Wall of Fame Profile: John Kemp

• Video: Award-Winning Customer Service from Safelite Technician Luis Bucksbaum

• Safelite President & CEO Featured in Customer Service Book

• Eight Safelite AutoGlass Employees Win International Exceptional Customer Service Award


January 2016

• Safelite AutoGlass Technician Receives Accolades in Book for Exemplary Customer Service

• Eastern Florida Auto Glass Technician Gary Riebesehl Wins 2016 Safelite National Competition

• Safelite AutoGlass Wins Gold in Best in Biz Awards 2015

• Safelite AutoGlass Wins 2015 CX Award from Loyalty360

• Safelite AutoGlass Wins 2015 Customer Experience Excellence Award from Temkin Group

• Safelite Senior Vice President Earns Customer Champion Title

• Leadership Lessons from Coach Urban Meyer: Clarity of Purpose