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Business Operations

• Video: Award-Winning Customer Service from San Antonio Team

• Video: Award-Winning Customer Service from Scott Meister, Technician

• Safelite leader gains customer for life by showing compassion

• Video: Award-Winning Leadership from Ed Sprigler

• Showing Customers a Personal Touch

• Video: Award-Winning Customer Service from Josh Lanich

• Safelite Technician Saves Woman from Drowning

• Video: Award-Winning Customer Service after Colorado Hailstorm

• Video: Award-Winning Customer Service from Tony Hansen

• Excellence in Service: Can-Do Attitude Helps Fellow Driver

• Announcing Our Newest Exceptional Customer Service Award Winners

• Safelite AutoGlass: We’ve been graded A players!

• Showing Our Safelite Spirit When It Matters Most

• Excellence in Service: Caring Hearts Build Connections

• Safelite AutoGlass Celebrates “Best Places to Work” Honors

• This Month’s Top CX Headlines: November 2016

• Safelite AutoGlass Featured in Recently Published “Relationship Engine”

• Excellence in Service: Idaho Vehicle Glass Repair Specialist Delights Customer

• Leading Customer Experience Expert Features Safelite AutoGlass in Latest Book

• Excellence in Service: A Glass Company with Heart

• Excellence in Service: Going Above & Beyond for the Military

• Safelite Congratulates Latest CIO 100 Winners

• Safelite Senior Vice President of People & Leadership Development Natalie Crede Wins Award

• Podcast: CustomerBliss Founder Interviews Safelite CX Leader

• Safelite Wins Two 2016 Supplier Recognition Awards from USAA

• Pennsylvania Team Showcases Ability to Turn a Customer’s Day Around

• Safelite AutoGlass Technician Wins 2016 International Competition

• Customer Experience Strategy in an Always-On World

• A Great Culture Leads to Great Service

• Technology Shapes the Future of the Safelite Customer Experience

• Video: Award-Winning Customer Service from Safelite Technician Sergey Shchipskiy

• Video: Award-Winning Customer Service from Safelite’s Contact Center

• Video: Award-Winning Customer Service from Safelite Technician Jose Ortiz

• Video: Award-Winning Customer Service from Safelite Technician Chris Lindsey

• Video: Award-Winning Customer Service from Safelite Logan, Utah Team

• Video: Award-Winning Customer Service from Safelite Repair Specialist Michael Graham

• Wall of Fame Profile: Brandon Kulp

• Video: Award-Winning Customer Service from Safelite Manager David Cahill

• Wall of Fame Profile: John Kemp

• Video: Award-Winning Customer Service from Safelite Technician Luis Bucksbaum

• Safelite President & CEO Featured in Customer Service Book

• Eight Safelite AutoGlass Employees Win International Exceptional Customer Service Award

• Safelite AutoGlass Technician Receives Accolades in Book for Exemplary Customer Service

• Eastern Florida Auto Glass Technician Gary Riebesehl Wins 2016 Safelite National Competition

• Safelite AutoGlass Wins Gold in Best in Biz Awards 2015

• Safelite AutoGlass Wins 2015 CX Award from Loyalty360

• Safelite AutoGlass Wins 2015 Customer Experience Excellence Award from Temkin Group

• Safelite Senior Vice President Earns Customer Champion Title

• Leadership Lessons from Coach Urban Meyer: Clarity of Purpose

• Wall of Fame Profile: Karen Kirn

• Wall of Fame Profile: Jared Huber

• Wall of Fame Profile: Dennis Gallegos

• Safelite in the Service Spotlight: Patrick Boyle

• Wall of Fame Profile: Robert Fell, Operations Manager

• Safelite in the Service Spotlight: Josh McFaul

• Celebrating Veterans Day with the Story of a Special Safelite Customer

• Safelite in the Service Spotlight: Doug Koester

• Safelite in the Service Spotlight: Joe Johnson

• Safelite in the Service Spotlight: Lori Garza

• Wall of Fame Profile: Tim Franczkowski

• Safelite in the Service Spotlight: Paul Groves

• Wall of Fame Profile: Tywanna Booth, Hiawatha, IA

• Safelite in the Service Spotlight: Jim Courtney

• Wall of Fame Profile: Don Freeman

• A Letter from a Happy Customer

• Wall of Fame Profile: Randall Coutant

• Safelite in the Service Spotlight: George Ireland

• Creating & Sustaining a Customer-Centric Culture

• Excellence in Service Profile: Jose Peralta

• Safelite in the Service Spotlight: Gary Roeske

• The Wall of Fame Honors People Powered, Customer Driven Performance

• Excellence in Service Profile: Jonathan Curlee, Technician

• Excellence in Service Profile: Christopher Bennett, Technician

• The Power of Unfiltered Online Customer Reviews

• Excellence in Service Profile: Michael Sanders, Technician

• Safelite AutoGlass Manufacturing and Distribution VP Wins Two Company Awards

• Safelite AutoGlass Finds Brand Loyalty through Customer Driven Philosophy

• AdWatch: Safelite’s Convenient Mobile Scheduling Means Customers Don’t Have to Miss a Thing

• More Customers Willing to Review Great Service

• Roland’s Story: Delivering Exceptional Customer Service

• The Importance of Aligning Customer Service, Brand and I.T.

• Bringing a Company Culture to Life Part 3: Performing in a Healthy, Sustainable Way

• Bringing a Company Culture to Life Part 2: Reinforcing our Core Competencies

• Bringing a Company Culture to Life Part 1: Focusing on our People and our Customers

• Customer Service Hero: Chance Griffin Helps Local Veteran

• Customer Service Hero: Jamie Smith

• Video: Award-Winning Customer Service from Safelite’s Recruiting Team

• Video: Award-Winning Customer Service from Safelite AutoGlass Technician Kanyon Hillaire

• Safelite Techs Stay After Hours to Help Customer in Need

• Customer Service Poll: Majority of Companies Offer Omni-Channel Service

• Video: Award-Winning Customer Service from Harrisburg Hail Storm Response Team

• Video: Award-Winning Customer Service from Safelite Store Manager Sandy Swackhammer

• Video: Award-Winning Customer Service from Safelite AutoGlass Technician Tom Wall

• Video: Award-Winning Customer Service from Safelite Solutions’ Contact Centers

• Video: Award-Winning Customer Service from Safelite Repair Specialist Patrick Sanchez

• Has Social Media helped or hurt the customer service?

• What’s the most challenging aspect of delivering great customer service?

• Eight Safelite Employees Win International Exceptional Customer Service Award

• Everyday Heroes Award Winner Profiles

• Customer Service Hero: Tom Wall, Technician, Churchville, Md.