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Employee Engagement

• Video: Award-Winning Customer Service from Josh Lanich

• Excellence in Service: Safelite AutoGlass Technician Arrives Just in Time to Save the Day

• Video: Award-Winning Customer Service from Tony Hansen

• Announcing Our Newest Exceptional Customer Service Award Winners

• Safelite AutoGlass: We’ve been graded A players!

• A little mannequin video fun… at Safelite AutoGlass

• Safelite AutoGlass Celebrates “Best Places to Work” Honors

• Safelite AutoGlass Featured in Recently Published “Relationship Engine”

• Safelite Senior Vice President of People & Leadership Development Natalie Crede Wins Award

• Safelite AutoGlass Technician Wins 2016 International Competition

• Customer Experience Strategy in an Always-On World

• Technology Shapes the Future of the Safelite Customer Experience

• Video: Award-Winning Customer Service from Safelite Technician Sergey Shchipskiy

• Video: Award-Winning Customer Service from Safelite’s Contact Center

• Video: Award-Winning Customer Service from Safelite Technician Jose Ortiz

• Video: Award-Winning Customer Service from Safelite Technician Chris Lindsey

• Video: Award-Winning Customer Service from Safelite Logan, Utah Team

• Video: Award-Winning Customer Service from Safelite Repair Specialist Michael Graham

• Wall of Fame Profile: Brandon Kulp

• Video: Award-Winning Customer Service from Safelite Manager David Cahill

• Video: Award-Winning Customer Service from Safelite Technician Luis Bucksbaum

• Eight Safelite AutoGlass Employees Win International Exceptional Customer Service Award

• Safelite AutoGlass Technician Receives Accolades in Book for Exemplary Customer Service

• Eastern Florida Auto Glass Technician Gary Riebesehl Wins 2016 Safelite National Competition

• Leadership Lessons from Coach Urban Meyer: Clarity of Purpose

• Leadership Lessons from Coach Urban Meyer: E+R=O

• Wall of Fame Profile: Karen Kirn

• Wall of Fame Profile: Jared Huber

• Safelite in the Service Spotlight: Patrick Boyle

• Wall of Fame Profile: Robert Fell, Operations Manager

• Safelite in the Service Spotlight: Josh McFaul

• Safelite in the Service Spotlight: Doug Koester

• Safelite in the Service Spotlight: Joe Johnson

• Safelite in the Service Spotlight: Lori Garza

• Wall of Fame Profile: Tim Franczkowski

• Safelite in the Service Spotlight: Paul Groves

• Wall of Fame Profile: Tywanna Booth, Hiawatha, IA

• Wall of Fame Profile: Don Freeman

• Safelite in the Service Spotlight: Gary Roeske

• Wall of Fame Profile: David Brown, Richmond, Va.

• The Wall of Fame Honors People Powered, Customer Driven Performance

• Safelite AutoGlass Manufacturing and Distribution VP Wins Two Company Awards

• Bringing a Company Culture to Life Part 3: Performing in a Healthy, Sustainable Way

• Bringing a Company Culture to Life Part 2: Reinforcing our Core Competencies

• Video: Award-Winning Customer Service from Safelite’s Recruiting Team

• Video: Award-Winning Customer Service from Safelite AutoGlass Technician Kanyon Hillaire

• Safelite Techs Stay After Hours to Help Customer in Need

• Video: Award-Winning Customer Service from Safelite AutoGlass Technician Andrey Ryabyy

• Video: Award-Winning Customer Service from Safelite Store Manager Sandy Swackhammer

• Video: Award-Winning Customer Service from Safelite AutoGlass Technician Tom Wall

• Video: Award-Winning Customer Service from Safelite Solutions’ Contact Centers

• Video: Award-Winning Customer Service from Safelite Repair Specialist Patrick Sanchez

• What’s the most challenging aspect of delivering great customer service?

• Eight Safelite Employees Win International Exceptional Customer Service Award

• Everyday Heroes Award Winner Profiles

• Customer Service Hero: Tom Wall, Technician, Churchville, Md.

• Customer Service Hero: Sandy Swackhammer, Store Manager, Dubois, Pa.

• Customer Service Hero: Patrick Sanchez, Repair Specialist, Ontario, Calif.

• A Customer Experience Worthy of a Hallmark Movie

• Customer Service Hero: Don Overbaugh, District Manager, Charlotte, N.C,

• Customer Service Hero: Jimmy Berthel, Store Manager, Norwood, Mass.

• Customer Service Hero: Alan Aronowitz, Client Care Advocate

• Safelite AutoGlass Honors Fourteen Individuals/Teams with Everyday Heroes Award

• Safelite AutoGlass Wins 2014 Loyalty360 CX Awards

• Safelite Wins PACE CXE Award for Innovation for MRM Technology

• Leadership Lessons from Jack Welch: Budgets Are Not Goals

• Safelite Celebrates CX Day

• Leadership Lessons from Jack Welch: Nurture Your People

• Leadership Lessons from Jack Welch: Create a Candid Culture

• Leadership Lessons from Jack Welch: Build the Right Team

• The Five Steps to Winning We Learned from Jack Welch

• Safelite’s Culture of Service: Sheltering the People of Central Ohio

• Safelite AutoGlass Tests “On My Way” Text Alert Prior to Mobile Appointment

• Safelite’s Culture of Service Recognized with Corporate Caring Award

• Trust is Vital in Building the Company You Want to Be

• Safelite AutoGlass Wins 2014 CX Innovation Award for Mobile Customer Experience

• Customer Service Hero: Jacki Wilburn

• Las Vegas GM Steve Parker Wins Fourth Annual “People Powered Leadership” Award

• Customer Service Hero: Dan Porter

• Voice of the Customer: Technician Sheds Light on Important Customer Need

• Mobile Technician Handheld Technology: 2014 Innovation in Customer Service, Silver

• Bobby Jones: 2014 Customer Service Manager of the Year, Silver

• Customer Service Hero: Christine McCollum

• Customer Service Hero: Manny Gonzalez

• A Superior Customer Experience: Service and Quality

• Four Safelite AutoGlass Technicians Win International Exceptional Customer Service Awards

• Safelite® Group Tom Feeney Offers “CEO Insights”

• Tying the Safelite Advantage Back to Our People

• Safelite’s Employee Engagement Efforts Continue to Link to Customer Experience

• Excellence in Service Profile: Michael Brandon, Technician

• Elevating Safelite’s “People First” Philosophy

• Customer Care Expert Guest: Lisa Ford & Four Strategies for Customer Service Leadership

• Safelite Leader Shares Customer Experience Stories

• Excellence in Service Profile: Vanny Prom, Technician

• Salt Lake City General Manager Embraces NPS

• Customer Service Turnaround Market: Portland, OR

• Safelite’s Service Philosophy Extends Beyond Customer Service

• Excellence in Service: 2012 Top 10

• Customer Service Tips: The Five I’s of Employee Engagement

• The Transformation of Safelite’s Anchorage Market