January 15 2015

Everyday Heroes Award Winner Profiles


Steve Miggo, Safelite Senior Vice President of Operations
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To conclude the stories of our 2014 Everyday Heroes Award winners, here is a round-up of those that have already been shared on Safelite’s Delight. They include:

KanyonHillaire
Kanyon Hillaire, Technician, Portland, Ore.
Kanyon inspired Safelite to develop official company videos to communicate to customers in American Sign Language as well as Spanish for all its technicians to access when needed.

WesleyHunter

Wesley Hunting, Technician, Spokane, Wash.

Wes bravely saved an accident victims’ life by using molding as a tourniquet around his leg.

KirkReed
Kirk Reed, District Manager, Harrisburg, Pa.
After a hailstorm just before Memorial Day, Kirk implemented Safelite’s Catastrophe Response plan, pulling in 16 technicians both nearby and from as far away as California, to help serve customers over the holiday weekend. His team set up a four-vehicle portable garage adjacent to Safelite locations and a 16-bay CAT tent in a local mall parking lot to deliver a great experience to our customers in this challenging situation.

AndreyRyabyy
Andrey Ryabyy, Technician, Charlotte, N.C.
Andrey took the initiative to start a Safelite AutoGlass Instagram account. After five months, he had more than 700 followers. Andrey uses the social media site to mesh the technical aspects of a technician’s work with the great design of automobiles and the photographic lenses of Instagram.

Thank you, Kanyon, Wes, Kirk, and Andrey for caring about our customers and congratulations on winning an Everyday Hero Award!

From this elite group, winners of Belron’s annual Exceptional Customer Service Award are selected. Stay tuned to see who the winners are!

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