January 26 2015

What’s the most challenging aspect of delivering great customer service?


admin, safelite delight
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We asked our readers, “What’s the most challenging aspect of delivering great customer service?” Below are the results. It’s no surprise that employee buy-in ranked highest with 43 percent of the votes, followed by budget constraints.

What’s the most challenging aspect of delivering great customer service?

Share your success stories and tips with us! How have you been able to gain employee buy-in for your customer service efforts?

At Safelite, we’re on a journey to be People Powered, Customer Driven. Be sure to check out some of our own tips on employee engagement.

And, be sure to take our next poll: Has social media helped or hurt customer service?

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